Terms and Conditions of Sale

These terms and conditions (together with any other policies or documents referred to in them) apply to your use of the website and to the online purchase of the products (Products) listed on our website www.asprey.com (our site).  Please read these terms and conditions carefully and make sure that you understand them before ordering any Products from our site.

1. About Us

www.asprey.com is operated by Asprey London Limited (Asprey).  We are registered in England and Wales under company number 1004355 and have our registered office at 167 New Bond Street, London, W1S 4AY, United Kingdom.  Our VAT number is GB 238 48 31 46.

2. Availability

2.1    All orders are subject to availability.

2.2    As we process your order, we will inform you by e-mail if any items are unavailable.  Please note that the Products are not placed on order until you have completed the checkout process on our site.

3. Acceptance of Orders

3.1    By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and that you agree to be bound unconditionally by these terms and conditions.

3.2    In order to place an order, you will be required to open an account and provide complete and accurate personal details on the order form.  This will include: title, surname, first name, email address, telephone number, delivery and invoicing address.

3.3    After placing an order, you will receive an e-mail from us acknowledging receipt of your order.  Please note that this email is an acknowledgment and does not mean that your order has been accepted.  Your order constitutes an offer to buy a Product on these terms and conditions of sale. All orders are subject to acceptance by us and we will confirm such acceptance by sending you an e-mail informing you that the Product has been dispatched (Dispatch Confirmation).  The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.  

3.4    The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation.  We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

4. Price and Payment

4.1    Product prices in GBP (£) include VAT but exclude delivery charges. If the rate of VAT changes between the date of your order and the Dispatch Confirmation, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

4.2    Deliveries to addresses within the State of New York or the State of California will incur sales tax at the prevailing rate.

4.3    Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

4.4    Whilst we make every effort to try and ensure that all prices on our site are accurate, sometimes despite our best efforts, errors do occur.  We will normally verify prices as part of our dispatch procedures. If a pricing error is found in your order, we will contact you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you choose to cancel your order, we will refund or re-credit you for any sum that has been paid by you or debited from your debit/credit card for the Products. If we are unable to contact you, we will treat the order as cancelled.

4.5    Payment for all Products must be by credit or debit card.  We accept payment with Visa, Visa Debit, Mastercard, Maestro, American Express and Diner’s Club cards.  All orders placed are charged for immediately at the time of ordering.

4.6    All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If your card issuer refuses to authorise payment, your order will be cancelled and we will not be liable for any delay or non-delivery. We are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of us processing of your credit/debit card payment in accordance with your order.

4.7    Customer credit offered by Asprey stores or gift cards issued by Asprey cannot be used for purchasing items on www.asprey.com.

5. Delivery

Your order will be delivered during normal business hours if payment has been confirmed to the address supplied during our checkout process, and fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation unless there are exceptional circumstances. Please note that there are restrictions on the locations to which we deliver Products purchased on our site.

All deliveries are made from Asprey London Limited in the United Kingdom.  

Deliveries made by courier require a signature on delivery.  For this reason, it is not possible to deliver to a PO Box address or a hotel.  For information concerning import duty and taxes outside of the United Kingdom, please see clause 13 below.

For orders placed in GBP (Great British Pounds)

DELIVERY WITHIN THE UNITED KINGDOM

Goods Value        Delivery Charge
Up to £999.99        £10
£1000 and above    Complimentary

All UK orders are sent via courier, and require a signature on delivery .  

DELIVERY WITHIN THE EUROPEAN UNION (EXCEPT THE UK)

Goods Value        Delivery Charge
Up to £999.99        £15
£1000 and above    Complimentary

DELIVERY WITHIN THE UNITED STATES

Goods Value        Delivery Charge
Up to £999.99        £20
£1000 and above    Complimentary

DELIVERY TO ALL OTHER DESTINATIONS

Goods Value        Delivery Charge
Up to £999.99        £25
£1000 and above    Complimentary

Orders are posted via courier and may require a signature on delivery.

For orders placed in USD (United States Dollars)

DELIVERY WITHIN THE UNITED STATES

Goods Value        Delivery Charge
Up to $1499.99        $20
$1500 and above    Complimentary

DELIVERY WITHIN THE UK

Goods Value        Delivery Charge
Up to $1499.99        $15
$1500 and above    Complimentary

DELIVERY WITHIN THE EUROPEAN UNION (EXCEPT THE UK)

Goods Value        Delivery Charge
Up to $1499.99        $20
$1500 and above    Complimentary

DELIVERY TO ALL OTHER DESTINATIONS

Goods Value        Delivery Charge
Up to $1499.99        $35
$1500 and above    Complimentary

Orders are posted via courier and may require a signature on delivery.

 

6. Risk for Damage and Ownership

6.1    The Products will be your responsibility from the time of delivery. Therefore, if the packaging is damaged at the time of delivery, please check the package in the presence of the carrier in order to verify the condition of the Products. In the event of damage, please make a note on the delivery slip and contact customer services.

6.2    Ownership of the Products will pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

7. Cancellations, Returns and Refunds Policy

7.1    If you are not completely satisfied with your purchase or the Products are not delivered in perfect condition, please return them with proof of purchase within 30 days of receipt and we will arrange for an exchange or refund, subject to availability. Unfortunately, we regret that we are unable to offer refunds on personalised items. This policy does not affect your statutory rights.

7.2    In addition to our 30-day returns policy, you may cancel the contract within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our Products except personalised Products.

7.3    If you return a Product to us:

(a)    because you have cancelled the Contract between us within the seven-day cooling-off period (see clause 7.2 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges .

(b)    for any other reason (for instance, because you have notified us in accordance with clause 17 that you do not agree to a change in these terms and conditions or in any of our policies, or because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time.  We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, and any applicable delivery charges.

7.4    We will refund any money received from you using the same method originally used by you to pay for your purchase.

7.5    No refund or exchange will be offered on Products that you return to us incomplete, damaged or soiled.

7.6    We can organise for the return of your item(s) through our courier service. Email returns@asprey.com or call Customer Services on 0800 652 5195 from within the UK or +44 207 758 8800 from outside the UK.

8. Guarantee

All Asprey products are guaranteed against defects in workmanship for twelve months from the date of purchase (this in no way affects your statutory rights).  However, in the unlikely event your Asprey product does not match up to our exacting standards, we will try our hardest to put matters right.

Should any manufacturing fault appear on your Asprey product within twelve months of purchase, please return it to us with proof of purchase.  Where possible, we will try to repair it, or if it cannot be repaired, we will replace it for you.

For any damage resulting from normal “wear and tear”, an accident, or damage that has occurred outside of our guarantee period, please contact our Customer Service team  on  customerservices@asprey.com or  on 0800 652 5195 from within the UK or +44 207 758 8800 who will be pleased to provide you with a quote for repair where possible.  

Please be aware that repairs may take up to twelve weeks.

9. Import Duty

9.1    If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount.  Please contact your local customs office for further information before placing your order.

9.2    Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined.  We will not be liable for any breach by you of any such laws.

10. Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing.  When using our site, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

11. Notices

All notices given by you to us must be given to Asprey London Limited at 167 New Bond Street, London, W1S 4AY, United Kingdom. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 10 above.  Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

12. Transfer of Rights and Obligations

12.1    The contract between you and us is binding on you and us and on our respective successors and assignees.  

12.2    You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.  

12.3    We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

13. Events Outside our Control

13.1    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).  

13.2    A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a)    strikes, lock-outs or other industrial action;
(b)    civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c)    fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d)    impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e)    impossibility of the use of public or private telecommunications networks;
(f)    the acts, decrees, legislation, regulations or restrictions of any government; and
(g)    pandemic or epidemic.

13.3    Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. Waiver

14.1    If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

14.2    A waiver by us of any default will not constitute a waiver of any subsequent default.

14.3    No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 11 above.

15. Severability

If any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

16. Entire Agreement

16.1    These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

16.2    We each acknowledge that, in entering into a Contract, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.

16.3    Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

16.4    Nothing in this clause limits or excludes any liability for fraud.

17. Our Right to Vary these Terms and Conditions

17.1    We have the right to revise and amend these terms and conditions from time to time.  

17.2    You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

18. Law and Jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.  Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

19. Third Party Rights

A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

Privacy Policy

1.    About us

www.asprey.com is operated by Asprey London Limited (Asprey). For the purpose of the Data Protection Act 1998 (the Act), the data controller is Asprey London Limited of 167 New Bond Street, London, W1S 4AY, United Kingdom. We are registered in England and Wales under company number 1004355. Our VAT number is GB 238 48 31 46.

Asprey is committed to protecting and respecting your privacy. Asprey has therefore developed this policy (together with our terms of use and any other documents referred to on it) to set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By using the www.asprey.com website and/or ordering products from our site, you agree to the terms of this Privacy Policy and consent to the collection, use and the disclosure of your information by Asprey on the terms described in this policy.

2.    Information we may collect from you and use made of the information

We may collect and process the information that you provide to us when completing forms on our site www.asprey.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.  Similarly, if you contact us we may keep copies of that correspondence.

 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Please refer to section 7 if you wish to opt-out.

When ordering products from us, we will collect details of your transactions (including credit/debit card information) and the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access may also be recorded.  

There are various reasons for this. Asprey must ensure that content from our site is presented in the most effective manner for you and for your computer. It also enables us to carry out our obligations under any contract that you and Asprey enter into.  

We may use the information we collect about you to provide you via email with information, products or services that you request from us or which we feel may interest you, to notify you about changes to our service or for marketing purposes. We will not pass your details to any third parties for any purpose. If you do not wish to be contacted by us in this way, please see section 8 below for further details.

3.    IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type and for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

4.    Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer.

What are cookies?

Cookies are small files stored on your computer or other device when you visit certain web pages.
For more information on cookies, please visit www.aboutcookies.org (this link opens in a new window). Please note that Asprey cannot be held responsible for the content of external websites.

How does Asprey use Cookies?

Asprey use cookies to optimise your online experience. Using this website means you consent to our use of cookies.

We use cookies to keep track of information about your visit to our site, including which products you add to your shopping bag, and to remember you when you return to our site. We use a cookie to indicate your general location for the purposes of setting the appropriate currency for displaying prices and for online shopping.

We also use cookies to collect anonymous information about visits to our site. We use the information collected to improve the experience of visiting our site. For more information see the full list of cookies that we set and their purpose below.

 

OscID

This cookie enables the add-to-bag and shopping basket functionality of the Asprey site. The site will not operate correctly without it.

     

 

_utmv
_utma
_utmb
_utmz

These cookies are required by the Google Analytics service that anonymously tracks user behaviour and statistics. This information enables us to improve the Asprey website for visitors.

     

 

Locale

This cookie anonymously registers the broad geographical location (country level) of visitors so as to enable the site to display location appropriate content and the correct currency.

Managing Cookies

You may adjust the settings in your browser to prohibit the setting of cookies. If you do so, our website will not work correctly for you. You will not be able to add products to your shopping basket. You will be able to use the site to browse products for research.

For information on how to change your browser’s cookie settings, follow the links related to your browser below (these links open in a new window). Please note that Asprey cannot be held responsible for the content of external websites.

 

Description: Internet Explorer

Microsoft Internet Explorer

Description: Mozilla Firefox

Mozilla Firefox

Description: Google Chrome

Google Chrome

Description: Safari

Safari

 

For other browser software, you should consult the relevant online help information or documentation supplied with the product.

5.    Web Beacons

Web beacons, also known as “clear gifs,” “one-pixel gifs,” “web bugs,” “Internet tags” or “pixel tags,” are small graphic images on a website or in an e-mail that allow us and third parties to monitor the activity on our site or to make cookies more effective.  Web beacons allow us, or third parties working on our behalf, to gauge and enhance the effectiveness of our marketing by transmitting information about whether you follow links in our e-mails or website, and by gathering information about the sites you visit before and after visiting our website. We use log files to store the data that is collected through Web beacons.

6.    Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7.    Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

This may be the case where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or if Asprey or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Moreover, we will do so if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of sale or of use  and other agreements; or to protect the rights, property, or safety of Asprey, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party service providers may be appointed to administer and/or operate certain functions or services on our behalf, the proper performance of which may require a transfer of the information submitted by you. The functions or services include, for example, administering our site, delivery of marketing or other communications to you about our products, services or special events, and delivery of products requested or ordered by you, as applicable. Any such transfer shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those functions or services.

We may also share your personal information with other third parties for joint marketing and promotions of products, services or events that may be of interest to you. Any transfers of Personal Information shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those obligations.  

For information on how to opt-out of allowing us to use your Personal Information for marketing, see section 8 below. You should be aware, however, that even if you opt-out of allowing us to use your information for marketing campaigns, we may still share certain information with third parties to comply with legal obligations.

8.    Your rights and Opting-Out

If at any time you decide that you do not or no longer wish to receive information from us which is intended to keep you up to date regarding our services or about products or services offered by us or offered by carefully selected third parties that we think might be of interest to you or for marketing purposes, you are entitled to opt-out of this process by following the unsubscribe link present in all email marketing messages that we issue or by emailing us at customerservices@asprey.com with the subject line “Do not contact me”. Alternatively, you can write to us at: Asprey London Limited, Customer Services, 16 Grafton Street, London, W1S 4DQ.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

9.    Access to information

You have the right to access information held about you at any time or to contact us to provide you with any updates or changes to your information. Your right of access can be exercised in accordance with the Act.

10.    Changes to our privacy policy

We reserve the right, in our sole discretion, to modify, alter or otherwise update this policy at any time and you agree to be bound by such modifications, alterations or updates. We will notify you of material changes to this Privacy Policy by posting the revised policy with the date it was revised on this page and if you have registered with us, we may notify you by email to your email address of record. Your continued use (including access, browsing and/or use of any interactive feature) of our site constitutes your agreement to this Privacy Policy and any updates. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect.

11.    Security

Protecting your information is of primary concern to us. We store the information that we collect on secure servers and otherwise take reasonable precautions to protect your Personal Information.

However, we cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No Internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of our website, databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. We are not responsible for the actions of third parties.

12.    Contact us

If you have any questions, comments or requests concerning this Privacy Policy, or if you would like us to update any information we have about you, please contact us by:
·    Sending an email to customerservices@asprey.com
·    Calling us at +44 (0) 20 7493 6767
·    Writing to us at Customer Services, Asprey London Limited, 167 New Bond Street, London, W1S 4AY, United Kingdom.

13.    Data Protection Act 1998

For your information (and we hope reassurance) Asprey London Limited in the United Kingdom is formally registered under the Data Protection Act above to hold and use personal data (in accordance with the provisions of the Act). Such registration has a register entry number of Z6576676, and is renewable annually.

LAST UPDATED: 15th September 2011

Asprey London Limited is a private company registered in England and Wales, Company No. 1004355

Registered Office: 167 New Bond Street, London, W1S 4AY, United Kingdom

© Asprey London Limited, 2011 All Rights Reserved.

Asprey & Cites

The Convention on International Trade in Endangered Species of Wild Fauna and Flora, also known as CITES, aims to ensure that trade in specimens of wild animals and plants does not threaten the survival of endangered species in the wild by regulating and monitoring their international trade. The CITES Secretariat is administered by the United Nations Environment Programme (UNEP) and the Convention came into force in 1975.

HOW IT OPERATES
Approximately 5,000 species of animals and 28,000 species of plants are protected by CITES against over-exploitation through international trade. CITES works by subjecting international trade in specimens of selected species to certain controls. All import, export, re-export and introduction from the species covered by the Convention must be authorised through a licensing system.

SUSTAINABLE SOURCING
Asprey only produces merchandise using skins from sustainable sources. We do not use species threatened with extinction. The CITES convention skins we import into the EU are accompanied by an export certificate issued by the government of the country of origin.

The rules and legislation vary from country to country. For these reasons, shipment of products may be delayed pending the receipt of the necessary authorisations from the exporting and importing countries.

The Asprey website only sells merchandise made from CITES listed animals within the United Kingdom and European Union. We do not ship to any other country under any circumstances.

Ritz Carlton Experiences

Offers valid at Asprey, 167 New Bond Street, London, W1S 4AY for current Ritz-Carlton Rewards members through December 31, 2013, subject to availability.

Price is inclusive of VAT, and exclusive of gratuities, fees and other charges; does not apply to groups; cannot be combined with any other offer and is not applicable for Rewards redemption.

Advanced reservations are required a minimum of 28 days prior.

Experiences detailed may change without notice, and design appointments are not guaranteed to include your items’ construction. Leather handbag form will be from a current Asprey collection.

The value of the experience is applied towards Asprey purchase, but cannot be used in conjunction with any other voucher or promotion.  No refund or credit for unused portion. Void where prohibited.

Legal Notice

1.    Terms of website use

These terms and conditions and any other policies referred to in these terms and conditions (together with the documents referred to on them) apply to your use of our website www.asprey.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you agree to these terms of use and to abide by them. If you do not agree to these terms of use, please refrain from using our site.

These terms and conditions do not affect your statutory rights as a consumer.

2.    Information about us

www.asprey.com is a site operated by Asprey London Limited ("We").  We are registered in England and Wales under company number 1004355 and have our registered office at 167 New Bond Street, London, W1S 4AY, United Kingdom.  Our main trading address is the same as our registered office.  Our VAT number is GB 238 48 31 46.

3.    Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice and without liability to you. From time to time, we may in our sole discretion restrict, suspend or change access to some parts of our site, or our entire site, temporarily or permanently to certain users.

If you have a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.  

4.    Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.  

However, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


5.    Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

6.    Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby will not be responsible, or liable to you or any third party, for the content or accuracy of any materials posted by you or any other user on the our site and you hereby agree to be responsible for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by Asprey as a result of any claim in respect of your use of our site.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

7.    Information about you and your visits to our site

We process information about you in accordance with our privacy policy.By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

8.    Transactions concluded through our site

Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale .

11. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

12.    Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please address your request to customerservices@asprey.com.

13.    Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.  

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

14.    Trade marks

The name and mark Asprey, all other Asprey related marks and all other Asprey related marks depicted in this site, whether registered or unregistered, are Trademarks or service marks of Asprey Holdings Limited in England, Asprey London Limited in England and Asprey Limited in USA.  Other Trademarks or service marks depicted in this site, whether registered or unregistered, are owned by Asprey Holdings Limited or its subsidiaries or affiliates. These other Trademarks and service marks include, but are not limited to, the following other Asprey Holdings Group Brands; Asprey London Limited and Asprey Polo Limited.

16. Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

17.    Your concerns

If you have any concerns about material which appears on our site, please contact customerservices@asprey.com.

Thank you for visiting our site.