Extended delivery times for this item (20-35 days)
The product you have selected contains materials covered by CITES, and if you wish to take delivery outside the EU, the above extended delivery time will apply. Please note that we are unable to accept returns of merchandise made from CITES listed animals from outside the United Kingdom and European Union.
What is CITES?
The ‘Washington’ Convention on International Trade in Endangered Species of Wild Fauna and Flora, more commonly known as CITES, aims to protect certain plants and animals by regulating and monitoring their international trade to prevent it reaching unsustainable levels.
All Asprey products are guaranteed against defects in workmanship for one year from the date of purchase (this in no way affects your statutory rights). However, in the unlikely event that your Asprey product does not match up to our exacting standards, we will try our hardest to put matters right. Should any manufacturing fault appear on your Asprey product within twelve months of purchase, please return it to us with proof of purchase. Where possible we will try to repair it, or if it cannot be repaired, we will replace it for you.
For any damage resulting from normal "wear and tea", an accident, or damage that has occurred outside of our guarantee period, please contact our Customer Service team (firstname.lastname@example.org) who will be pleased to provide you with a quote for repair where possible. Please be aware that repairs may take up to twelve weeks.
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